FAQs

Ordering & Payments

Q: What currency are your prices listed in?
A: All prices for our leather boxing gloves and gear are listed and processed in United States Dollars (USD).

Q: Is international shipping available?
A: Yes, we proudly offer International Shipping worldwide, supporting the global boxing community. Shipping costs and delivery estimates are calculated at checkout.

Q: Are customs fees and taxes included in the price?
A: No. The customer is responsible for all customs duties, taxes, VAT, or import fees levied by the destination country upon arrival. These charges are not included in the total charged at checkout.

Returns & Warranty

Q: What is the return window for my purchase?
A: You may request a return or exchange within 30 days of your delivery date.

Q: What condition must the gloves be in to be returned?
A: Gloves must be unused, unwashed, and returned in their original packaging with all tags attached. We cannot accept items that show signs of wear or use.

Q: Who pays for return shipping?
A: The customer is generally responsible for all return shipping costs, unless the item received was defective or incorrect.

Contact & Support

Q: How do I initiate a return or exchange?
A: You must first email us at support@martinezboxingbooking.com to receive a Return Merchandise Authorization (RMA) number and instructions.

Q: How do I contact customer support?
A: For the fastest service regarding your order or our products, please use the contact details below:

Email: support@martinezboxingbooking.com

Website: http://www.martinezboxingbooking.com